This policy applies to all purchases made on https://sudhirk.in/and related platforms operated by Sudhir Kove (a brand operated by Rajyog Vedic Sciences Private Limited). By completing a purchase, you agree to this policy.
1. No Refund on Digital Products
Most of our products and services are digital and instantly accessible.
Therefore, all digital purchases are non-refundable, including:
- Online courses, workshops, masterclasses, and webinars (live or recorded)
- Astrology reports, readings, consultations, or analyses
- Downloadable content, recordings, PDFs, and bonus materials
- Memberships, subscriptions, and add-on/upsell products
Once access or content is delivered, refunds cannot be provided.
2. Live Sessions & Consultations
- If you need to cancel or reschedule a live session or consultation, please inform us at least 48 hours in advance.
- Missed sessions or no-shows will be treated as completed and will not be refunded or rescheduled.
- Personal issues, technical problems, or unavailability from the user’s side do not qualify for a refund.
3. Physical Products (If Any)
- Physical product returns, if applicable, will follow the return policy mentioned on the product page.
- Products must be unused and returned in original condition.
- Shipping and handling charges are non-refundable.
4. When a Refund May Be Considered
Refunds are considered only in rare cases such as:
- Duplicate or multiple payments made by mistake
- Access to a paid digital product was not provided due to a technical issue from our side
If approved, refunds will be processed within 7–10 business days to the original payment method.
5. No Refund Based on Results or Expectations
Our services are meant for guidance and learning.
Refunds will not be provided based on:
- Personal dissatisfaction
- Difference in expectations
- Lack of desired results from astrology, spiritual, or educational services
6. Payment Gateway Charges
Any fees charged by payment gateways, banks, or third-party platforms (such as TagMango or Razorpay) are non-refundable.
7. Policy Updates
We may update this policy at any time. Continued use of our services means you accept the updated policy.
8. Contact Information
For any questions, concerns, or clarifications regarding these Terms and Conditions, you may contact us at care@sudhirkove.com.
