Sudhir Kove ("Sudhir Kove", "We", "Us", "Our" or "Company"), a brand operated by Rajyog Vedic Sciences Private Limited, is committed to protecting your privacy and ensuring compliance with applicable data protection and privacy laws in India and other jurisdictions where our services are offered. The protection of your personal data is of paramount importance to us, and we conduct our business in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended from time to time. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website and services.
Scope of This Privacy Policy
This Privacy Policy is intended to inform you about the types of personal information we collect, the manner in which such information is used and disclosed, the choices available to you regarding the use of your personal data, and the measures adopted by us to protect your information. This policy should be read together with the applicable Terms and Conditions and any other policies published on the website.
User Consent
By accessing or using the website and/or availing any services, you acknowledge that you have read, understood, and expressly consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are advised not to access or use the website or services. Your continued use of the website constitutes your unconditional consent to the collection, use, storage, processing, and disclosure of your personal information in accordance with this Privacy Policy, which may be updated from time to time without prior notice.
Information We Collect
When you visit our website, certain information is automatically collected about your device, including details such as your browser type, IP address, time zone, operating system, and cookies installed on your device. We also collect information relating to your interaction with the website, including pages viewed, referring websites or search terms, and browsing behaviour. This information is collectively referred to as Device Information and is collected through technologies such as cookies, log files, web beacons, tags, and pixels, as well as through forms filled by users on the website. When you make a purchase or attempt to make a purchase through the website, we collect personal details such as your name, contact number, email address, billing and shipping address, payment-related information, and any other information voluntarily provided by you. This information is referred to as Order Information. For the purpose of this Privacy Policy, Device Information and Order Information together are referred to as Personal Information.
Use of Personal Information
We use your Personal Information primarily to provide and manage our services, process payments, fulfill orders, issue confirmations or invoices, and provide customer support. Your information may also be used to communicate with you, screen transactions for potential risk or fraud, and, subject to your preferences, share updates, information, or promotional communications related to our services. Device Information is additionally used to improve and optimize website performance, analyse user behaviour, and assess the effectiveness of our marketing efforts.
Marketing, Research and Service Improvement
With your consent or where permitted under applicable law, we may use your personal information to send newsletters, service updates, or promotional communications. We may also use aggregated and anonymised data for research, analytics, and statistical purposes to better understand customer preferences and improve our services. Where you submit reviews, comments, or content and choose to make them public, we may display or use such content for promotional or informational purposes.
Sharing of Personal Information
You represent and confirm that all information provided by you is accurate, current, and complete, and you agree to be solely responsible for any inaccuracies. We may share your Personal Information with trusted third-party service providers who assist us in operating the website, processing payments, delivering services, or conducting marketing and analytics activities. Such third parties are bound by confidentiality obligations and are permitted to use the information only for specified purposes. We may also disclose your information where required to comply with legal obligations, enforce our rights, or respond to lawful requests by governmental authorities.
Newsletters
By subscribing to our newsletter, you agree to receive communications from us regarding updates, services, or informational content. Subscription to the newsletter is optional, and you may unsubscribe at any time using the link provided in our emails. Newsletter frequency may vary and is generally limited to a few communications per month. We reserve the right to modify, suspend, or discontinue the newsletter service or remove subscribers at our discretion, including in cases of suspected misuse or violation of our policies. A double opt-in process may be used to confirm subscriptions.
Do Not Track
Please note that we do not alter our data collection or usage practices when we receive a “Do Not Track” signal from your browser.
Your Rights
You have the right to access, review, correct, update, or request deletion of your personal information held by us, subject to applicable legal requirements. Where applicable, you may also request restriction of processing or data portability. If you are a resident of the European Economic Area, you may have additional rights under applicable data protection laws. Requests to exercise your rights may be made by contacting us at the email address provided below.
Data Retention
We retain your Personal Information only for as long as is necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, or contractual obligations, unless a longer retention period is required or permitted by law. You may request deletion of your information, subject to applicable retention requirements.
Data Security
We implement reasonable and appropriate technical and organisational security measures, including encryption, access controls, and periodic security reviews, to protect your Personal Information against unauthorised access, misuse, alteration, or disclosure.
Minors
The website and services are intended for individuals who are 18 years of age or older. While certain informational content may be accessible to minors, we do not knowingly collect personal information from children below the age of 14. If you are under 14 years of age, you must not use the services or submit any personal information. Parents or guardians who believe that a child has provided personal information may contact us, and we will take appropriate steps to delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be effective upon posting on the website, and users are encouraged to review this policy periodically.
Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at care@sudhirkove.com. Additional contact details such as registered office address, grievance officer name, and statutory identifiers may be updated on the website from time to time.
Sudhir Kove is a brand operated by Rajyog Vedic Sciences Private Limited.
